Frequently Asked Questions


Click a question to open and/or close the answer.

What type of files can I send

We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png.

We prefer that you send .PDF with embedded or outlined fonts. .PDF’s are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

What color mode should my files be?

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

These colors are in RGB

These are the same colors but in CMYK

You should always start and finish your designs in CMYK color mode.

What resolution should my files be?

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

These are 72 dpi low res images
Low Res

These are the same images but at 300 dpi
High Res

We only accept 300 dpi files and no less.

How do I set up my bleeds?

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125″ inside the cut-line.

– The bleed for Standard Products is 0.125″.
– The bleed for Booklets and Presentation Folders is 0.25″.
– For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.

We recommend using our templates at all times.

Do you accept borders on jobs?

es, but if the border is too close to the cutline, it may be cut off-center slightly.

We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

How should I set up my files for proper rotation?

Data Graphics requires Print Ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files.

Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally.
correct and wrong ways

If you would like your back file to be upside down, please send your artwork as shown below.
correct as upside down

If you have a fold-over or greeting card, please send your artwork as shown.
correct foldovers

For files not properly set up, 4over will use best judgment and will not be responsible for improper rotation.

How do I export a .PDF correctly?

When exporting from any program such as Indesign or Illustrator, CorelDraw, use these settings to make sure your .PDF files export correctly.

Export settings for .PDF files

Adobe PDF Preset is set to: Press Quality

Compatibility is set to: Acrobat 4 (PDF 1.3)

Compress Text and Line Art is set to: Off